Telephone Receptionist - Bilingual English/Spanish
Reliable Receptionist
About this role
This position involves managing incoming calls for multiple client companies with professionalism and clear communication in both English and Spanish. It requires navigating call handling software, answering questions, taking messages, scheduling appointments, and performing general office duties in a team environment.
Skills
About Reliable Receptionist
reliablereceptionist.comReliable Receptionist is a Walnut Creek, CA–based communications company (founded 2007) that delivers integrated live and AI customer service solutions for small and midsized service businesses. Their offering combines boutique U.S.-based receptionist teams (dedicated five-person teams that answer calls, qualify leads, schedule appointments), the Reliable Response™ CRM (a HighLevel-based unified inbox, VoIP, contact records and automation), and AI Assistants for 24/7 voice, chat, and outbound outreach. By synchronizing phone, text, email and web chat into a single contact record and enabling customizable workflows and brand-aligned interactions, they help clients capture more leads, reduce administrative burden, and improve customer experience. Core verticals include professional services, health & wellness providers, and trades/home services.
About Reliable Receptionist
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$12k – $16k
per year