Telephone Receptionist - Bilingual (English/Spanish)

Reliable Receptionist

4 years ago

Walnut Creek, CA

Hybrid

Full Time

Junior

0 applicants

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About this role

A Receptionist role involving handling calls in English and Spanish using call handling software, providing information to clients, and performing general office administration. The position offers training and a hybrid work arrangement after onboarding.

Skills

About Reliable Receptionist

reliablereceptionist.com

Reliable Receptionist is a Walnut Creek, CA–based communications company (founded 2007) that delivers integrated live and AI customer service solutions for small and midsized service businesses. Their offering combines boutique U.S.-based receptionist teams (dedicated five-person teams that answer calls, qualify leads, schedule appointments), the Reliable Response™ CRM (a HighLevel-based unified inbox, VoIP, contact records and automation), and AI Assistants for 24/7 voice, chat, and outbound outreach. By synchronizing phone, text, email and web chat into a single contact record and enabling customizable workflows and brand-aligned interactions, they help clients capture more leads, reduce administrative burden, and improve customer experience. Core verticals include professional services, health & wellness providers, and trades/home services.