Telephone Receptionist

Reliable Receptionist

8 years ago

United States

Onsite

Full Time

Junior

0 applicants

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About this role

This receptionist and call center assistant role involves handling incoming calls, assisting callers, navigating call handling software, and providing office support. The position requires effective communication skills, proficiency with Windows, and bilingual Spanish abilities are a plus.

Skills

Qualifications

High-school diploma or equivalent

About Reliable Receptionist

reliablereceptionist.com

Reliable Receptionist is a Walnut Creek, CA–based communications company (founded 2007) that delivers integrated live and AI customer service solutions for small and midsized service businesses. Their offering combines boutique U.S.-based receptionist teams (dedicated five-person teams that answer calls, qualify leads, schedule appointments), the Reliable Response™ CRM (a HighLevel-based unified inbox, VoIP, contact records and automation), and AI Assistants for 24/7 voice, chat, and outbound outreach. By synchronizing phone, text, email and web chat into a single contact record and enabling customizable workflows and brand-aligned interactions, they help clients capture more leads, reduce administrative burden, and improve customer experience. Core verticals include professional services, health & wellness providers, and trades/home services.