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© All Rights Reserved. ApplyBlast.com
Ares Enterprise
Ares Enterprise is seeking a Tier 2 Helpdesk Lead to support the Department of Justice's Identity and Access Management Program in Washington, DC. This role serves as the primary escalation point for technical issues, overseeing the timely assignment, investigation, and resolution of support requests while ensuring compliance with service-level agreements. The position involves collaborating with government stakeholders and technical teams to resolve complex access issues and improve helpdesk operations.
Headquarters
District Of Columbia, United States
Ares Enterprise is a Woman-Owned Small Business delivering innovative and secure enterprise technology solutions — ServiceNow, AI, Cybersecurity, and Digital Transformation for government agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ares Enterprise.
Ares Enterprise didn’t post a salary, so this is our estimate from similar listings.
45% below the average for this role