iXsystems
As a Tier 2 Software Support Engineer at TrueNAS, you will provide expert technical troubleshooting and configuration support for enterprise storage solutions deployed globally. This role involves diagnosing complex hardware and software issues, managing customer escalations, and mentoring junior team members while collaborating across departments to ensure service excellence.
Headquarters
Campbell, California, United States
Company Size
201-500 employees
Founded
2002
Since 2002, iXsystems Inc. — now doing business as TrueNAS — has been working towards creating the world's most trusted Open Enterprise Storage Platform to fix the broken economics of Enterprise Storage. TrueNAS Enterprise storage hardware appliances are deployed in business and mission-critical applications globally across every industry, while TrueNAS Community Edition has over 15 million downloads across 170+ countries. iXsystems operates in the enterprise storage and server hardware industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iXsystems.
41% below the average for this role