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© All Rights Reserved. ApplyBlast.com
Saint Francis Ministries
The Tier II Help Desk Technician provides comprehensive remote and on-site technical support for software, hardware, and handheld devices, managing escalated tickets from Tier I to resolution. This role involves mentoring Tier 1 staff, maintaining accurate documentation, and serving as a liaison between the Help Desk and other IT technical teams to ensure efficient service delivery. The position requires troubleshooting complex issues, including VPN connectivity, while adhering to organizational policies and safety procedures.
Join us in transforming lives through foster care, adoption, and support services. Extend your compassion to children and families in need.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Saint Francis Ministries.
Saint Francis Ministries didn’t post a salary, so this is our estimate from similar listings.