Trainer, Customer Support & Phone Teams

Slice(8 days ago)

HybridFull TimeMedior$86,243 - $114,748 (estimated)Customer Support

About this role

The Trainer, Customer Support & Phone Teams at Slice is focused on developing and maintaining training programs for the company's customer support and phone staff to ensure consistent knowledge and service quality. The role partners with team leads and managers to support employee development and assess training effectiveness across the support organization.

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Required Skills

Communication
Coaching
Training Delivery
Curriculum Development
Data Analysis
Test Creation
Time Management
Leadership
Collaboration
Virtual Training

+2 more

About Slice

slice.careers

Slice is a technology platform that helps independent restaurants—especially pizzerias—run and grow their businesses by providing online ordering, marketing, payments, point-of-sale, and business tools. The company supports more than 20,000 small businesses with data-driven services designed to level the playing field against large chains. Slice also offers business financing and merchant services to help shops scale operations and reach more customers. Its careers site highlights opportunities for people who want to build product and engineering solutions with a mission-driven, small-business-first focus.