Sales Trainer

Centerfield(26 days ago)

Portmore, JamaicaOnsiteFull TimeJunior$54,762 - $74,208 (estimated)Jamaica Operations

About this role

The Sales Trainer at Centerfield is responsible for the development and facilitation of comprehensive call center training programs, focusing on product knowledge, sales techniques, and operational support. This role collaborates with management to assess training needs, monitors training effectiveness, and ensures that agents can translate classroom knowledge into measurable productivity. The Sales Trainer also provides coaching and feedback to enhance agent performance while managing the full training cycle through various methodologies.

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Required Skills

Sales Training
Program Facilitation
Agent Development
Performance Monitoring
Classroom Training
Coaching
Feedback
Performance Reporting
Collaboration
Training Needs Assessment

+11 more

Qualifications

Associate degree in education, business, or a related field
Sales certification or training accreditation

About Centerfield

www.centerfield.com

Centerfield is a customer acquisition company that partners with leading brands to enhance their marketing effectiveness and drive growth. Serving 25% of Fortune 100 companies, Centerfield specializes in digital media solutions and offers award-winning marketing and sales services. Their innovative platform and audience solutions are designed to help clients reach millions of potential customers, ultimately boosting sales and customer retention. Centerfield aims to supercharge customer engagement through strategic guidance and technologically advanced marketing tactics.