Training and Development Manager

Marshmallow(1 month ago)

HybridFull TimeManager$118,144 - $154,422 (estimated)QA & Training

About this role

The Training and Development Manager at Marshmallow is responsible for creating and implementing an end-to-end training strategy to enhance performance and ensure compliance across operational functions. Leading a team of four trainers, this role involves designing onboarding and capability uplift programs, overseeing the Training & Competency Framework, and collaborating with various departments to ensure training aligns with business needs. The manager utilizes performance data to drive continuous improvement in training effectiveness, fostering a culture of learning and development in a fast-paced, regulated environment.

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Required Skills

Training Strategy
Team Leadership
Onboarding Programs
Soft Skills Training
Performance Measurement
Cross-Functional Collaboration
Train-the-Trainer Development
Continuous Improvement
Stakeholder Management
Learning Methodologies

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About Marshmallow

www.marshmallow.co

Marshmallow is an innovative car insurance provider in the UK, specializing in coverage for newcomers. The company offers competitive rates based on comprehensive driving history, regardless of where the experience was gained, aiming to provide fair and affordable insurance solutions. Marshmallow also emphasizes a seamless user experience with flexible payment options and a user-friendly app for managing policies. Their mission is to ensure that all drivers, regardless of their background, have access to financial protection as they transition to life in the UK.