Neighborly®

Training and Quality Assurance Specialist

Neighborly®(4 days ago)

HybridFull TimeMedior$60,000 - $75,000Customer Solutions
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About this role

The Neighborly company is seeking a Training and Quality Assurance Specialist passionate about developing effective training modules, ensuring quality performance, and supporting call center agents through consistent reinforcement and collaboration. The role focuses on aligning training programs with company standards and improving overall service delivery.

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Required Skills

  • Training
  • Instructional Design
  • Customer Service
  • Facilitation
  • E-Learning
  • Technical Writing
  • Presentation
  • Analytical Skills
  • Communication
  • Problem-solving

Qualifications

  • Bachelor's degree in Training & Development, Instructional Design, Human Resources
Neighborly®

About Neighborly®

neighborlybrands.com

Based in Waco, Texas, Neighborly was founded in 1981 under the name of Dwyer Group and has since grown to become the holding company of 21 service brands.

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