Travel Experience Agent (In-Office)
Navan(29 days ago)
About this role
A Senior role on Navan’s Global Operations and Service team focused on delivering best-in-class travel support and ensuring high traveler satisfaction. The position serves as a primary point of contact for users and provides feedback to product, design, and engineering teams to improve both customer-facing and internal platforms. This role influences day-to-day operations, traveler experience, and product development across the organization.
Required Skills
- Travel Support
- Chat Support
- Phone Support
- Email Support
- Supplier Knowledge
- PNR Management
- Ticketing
- Fare Calculation
- Sabre
- Amadeus
+7 more
About Navan
navan.comNavan is a corporate travel management platform that streamlines business travel and expense processes in a single app. It combines travel booking, expense automation, corporate card management, real-time reporting and policy controls to help companies save time, reduce costs, and gain visibility. The platform also provides traveler safety and duty-of-care features plus integrations with finance and HR systems. Organizations use Navan for its unified workflow, analytics, and global coverage across flights, hotels, ground transportation, and payments.
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