Travel Support Agent with Italian

Philip Morris International(1 year ago)

RemoteFull TimeJunior$46,487 - $62,654 (estimated)Customer Support

About this role

The Travel Support Agent with Italian at Concentrix is responsible for providing excellent customer service and resolving routine problems related to the client's air technology products and services. This role involves communicating with customers through various channels, ensuring that service meets contractual key performance indicators while creating a special experience for each customer.

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Required Skills

Customer Service
Communication Skills
Problem Solving
Teamwork
Typing Skills

Qualifications

High School Education

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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