Triager (technical triage and content strategy)
TaskUs(9 days ago)
About this role
The TaskUs Triager role involves planning and prioritizing technical support tasks for clients, translating complex technical requirements into operational workflows, and improving support process efficiency. The role acts as a vital link between clients and internal teams to ensure excellent customer experiences and operational effectiveness.
Required Skills
- Ticketing
- Change Management
- Project Management
- Technical Writing
- Stakeholder Management
- Content Strategy
- Process Improvement
- API
- Web Technologies
- Customer Experience
About TaskUs
taskus.comTaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.
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