Technical Triage Agent
Motorola Solutions(1 month ago)
About this role
A Technical Triage Customer Service Representative at Motorola Solutions is a member of the Technical Triage team supporting customers across Motorola’s critical communications and video security products. The role focuses on ensuring positive customer experiences and enabling efficient solution delivery by acting as the front-line contact between customers and internal teams.
Required Skills
- Inbound Calls
- Troubleshooting
- Product Knowledge
- Documentation
- Collaboration
- Customer Support
- Communication
- Problem Solving
- Ticketing
- Technical Support
Qualifications
- High School Diploma
- GED
- Certificado de Preparatoria
About Motorola Solutions
motorolasolutions.comMotorola Solutions is a leader in mission-critical communications products, solutions & services for communities & businesses. Learn more!
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