TSR-Level 1
CallTek
About this role
A Technical Support Representative provides frontline assistance to customers experiencing technical issues, ensuring positive service interactions and timely resolution of concerns. The role requires onsite presence and flexibility to work shifting schedules including holidays and weekends. This position is open to candidates with at least two years of college education and welcomes applicants with or without prior call center experience.
Skills
Qualifications
About CallTek
calltekinc.comCallTek is a white label support company that specializes in providing a comprehensive range of customer support solutions tailored for various industries. Their services encompass technical support, customer service, and IT helpdesk solutions, allowing businesses to enhance their customer experience without needing to develop these capabilities in-house. CallTek emphasizes flexibility and scalability, helping clients manage customer interactions more efficiently through robust, customized support systems.
Recent company news
Hotel OnlineCallTek Names Becky Cooper Talent Acquisition Manager
Sep 4, 2025
Business WireCallTek Secures Prestigious Certifications for Quality, Security, and Compliance
Dec 12, 2024
Business WireCallTek Engages TRKD to Extend Healthcare Technology Support to Medical Practices and Remote Patient Monitoring
Feb 22, 2024
Hotel OnlineCallTek Named to the Best Employers 2023 List by Philippine Daily Inquirer
Oct 24, 2022
Nearshore AmericasIBM Spins Off IT Infrastructure Business, Naming it Kyndryl
Apr 16, 2021
About CallTek
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CallTek.
Salary
$50k – $68k
per year
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