User Experience Designer

United States - Genesys Cloud Services, Inc.(4 months ago)

HybridFull TimeMedior$110,078 - $145,742 (estimated)User Experience

About this role

A User Experience Designer at Genesys contributes to designing customer- and agent-facing experiences for the Genesys Cloud platform, with a focus on Knowledge and Agent Copilot features. The role sits within a global UX organization and partners with product and engineering teams to deliver user-centered solutions that balance user needs, business goals, and technical constraints.

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Required Skills

Figma
FigJam
Miro
UX Research
Interaction Design
Wireframing
Prototyping
Communication
Product Strategy
User Stories

Qualifications

Bachelor's Degree in Design, Human-Computer Interaction, or Interaction Design

About United States - Genesys Cloud Services, Inc.

genesys.com

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