User Operations Generalist – Product & Technical (Contract)
perplexity
About this role
Perplexity AI seeks a User Operations Generalist to support their AI-powered search engine, manage support channels, troubleshoot product issues, and improve workflows, all while operating in a fast-paced startup environment. The role involves handling high volumes of user inquiries, providing technical support, and contributing to product improvements based on user feedback.
Skills
About perplexity
perplexity.aiPerplexity AI is an AI-powered search and knowledge assistant designed to make information retrieval faster and more intuitive. It answers natural language questions with concise explanations and directly cites sources, enabling transparent verification. The platform blends large language models with live web data to surface relevant context, explanations, and links for researchers, students, and professionals. Its chat-style interface and source-backed answers are built to streamline learning and decision-making by turning search into a guided, interactive experience.
About perplexity
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for perplexity.
Salary
$60k – $80k
per year