mwdn
MWDN is seeking a User Support Engineer to manage the entire support function for an innovative Israel-based startup building a mobile-first micro dramas app. The role involves handling support tickets, implementing AI-powered automation, and analyzing data to improve user experience and product insights. This position offers the opportunity to work on a unique entertainment product in a stable and professional environment with strong client vetting and career support.
MWDN is an outstaffing and software development company founded in 2002, providing dedicated teams, staff augmentation, mobile and web development, and R&D services for startups and enterprises across the US, Europe, and Israel. With 160+ professionals across 10+ countries, they help clients build and extend development teams using technologies such as Node.js, Angular, React, Ruby on Rails, and .NET. MWDN delivers both outstaffing and outsourcing models, integrating remote engineers directly into clients' workflows to support long-term product development.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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