User Support Associate
IntelliPro Group Inc.
About this role
A User Support Associate provides technical and customer service support for a digital platform, managing user inquiries and ensuring a positive user experience. The role requires empathy, problem-solving skills, and proficiency with internal tools and CRM software, with responsibilities tailored to experience level.
Skills
About IntelliPro Group Inc.
intelliprogroup.comIntelliPro Group is a global integrated talent solutions firm that uses an AI-powered talent‑matching platform to streamline hiring and quickly identify skilled candidates across engineering, marketing, management, and administrative roles. They provide recruiting and staffing, managed services, recruitment process outsourcing (RPO), HR and business process outsourcing, consulting, and university/emerging‑talent programs. Combining high‑tech sourcing with personalized client service, IntelliPro partners with top global corporations and is Great Place to Work certified.
About IntelliPro Group Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$42k – $54k
per year