User Operations Generalist - Enterprise Billing & Product (Contract)
perplexity
About this role
Perplexity AI is seeking a User Operations Generalist to provide multi-channel support, primarily focusing on enterprise billing, product support, and customer relations. The role involves handling user inquiries, troubleshooting complex issues, and documenting processes, all within a fast-paced startup environment.
Skills
About perplexity
perplexity.aiPerplexity AI is an AI-powered search and knowledge assistant designed to make information retrieval faster and more intuitive. It answers natural language questions with concise explanations and directly cites sources, enabling transparent verification. The platform blends large language models with live web data to surface relevant context, explanations, and links for researchers, students, and professionals. Its chat-style interface and source-backed answers are built to streamline learning and decision-making by turning search into a guided, interactive experience.
About perplexity
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for perplexity.
Salary
$60k – $80k
per year