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© All Rights Reserved. ApplyBlast.com
North Carolina Department of Transportation - Rail Division
A User Support Specialist at NCDIT leads a technical resource team in Region 6, evaluating incoming IT incidents and assigning tickets to resolve problems while managing hardware, software, and networking support. This role serves as a resource for analysts and junior technicians to solve complex issues and handle IT procurement requests for the North Carolina Department of Transportation. The position requires evaluating business impact, prioritizing service desk tickets, and ensuring timely resolution to meet service level agreements.
Company Size
1-10 employees
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for North Carolina Department of Transportation - Rail Division.
Right around the average for this role