Zoho CRM System Administrator

M-KOPA(1 month ago)

HybridFull TimeSenior$111,151 - $150,173 (estimated)Mobility

About this role

A Zoho CRM System Administrator at M-KOPA is responsible for developing, maintaining, and optimizing the Zoho CRM system to support business operations as the company scales its electric vehicle adoption across African markets. This role requires configuring the CRM platform, designing automated workflows, managing integrations, and ensuring data integrity while collaborating with cross-functional teams. The administrator will also create custom reports and provide technical support to users, all aimed at enhancing operational efficiency and driving customer interactions.

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Required Skills

Zoho CRM
System Administration
Workflow Automation
Stakeholder Engagement
Data Management
Report Creation
User Training
System Integration
Performance Monitoring
Documentation Maintenance

+6 more

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.