CRM System Administrator - ZOHO

M-KOPA(1 month ago)

HybridFull TimeSenior$118,630 - $159,813 (estimated)Mobility

About this role

The CRM System Administrator at M-KOPA is responsible for developing, improving, and maintaining the Zoho CRM platform to support scalable operations and drive electric vehicle adoption across multiple African markets. Key responsibilities include configuring the CRM system, automating workflows, creating reports and dashboards, managing data integrity, and integrating systems while collaborating with cross-functional teams. The ideal candidate will have over three years of experience with Zoho CRM and skills in workflow automation, system integration, and data management practices.

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Required Skills

Zoho CRM
System Administration
Workflow Automation
Data Management
Technical Support
Report Creation
Dashboard Development
Integration Management
User Training
Documentation

+6 more

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.