VIP Service Management Expert

Globee.Shop(5 months ago)

OnsiteFull TimeSenior$101,096 - $136,953 (estimated)Service Management

About this role

An End-to-End (E2E) Service Management Expert responsible for overseeing service network performance and ensuring superior customer experience for VVIP and high-value fixed broadband customers across VDSL, GPON, and LTE@Home. The role emphasizes proactive monitoring and analytics, rapid issue analysis and resolution, and cross-domain collaboration to maintain premium service standards.

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Required Skills

Service Management
Incident Management
Problem Management
Network Monitoring
Data Analytics
Root Cause
Escalation Handling
Customer Experience
Stakeholder Management
KPI Monitoring

+2 more

About Globee.Shop

aliexpress.ru

▶ Официальный сайт AliExpress на русском языке. ⭐ Скидки и распродажи. ⚡ Мы ускорили доставку! ✔️Огромный выбор и выгодные цены на ● мобильные телефоны, ● электронику, ● бытовую технику, ● одежду для детей и взрослых, ● товары для дома и сада и многое другое в интернет-магазине AliExpress.

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