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VP, customer success (EMEA) at WRITER - ApplyBlast

VP, customer success (EMEA)

WRITER

11 months ago

3.8 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Director

0 applicants

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About this role

The VP of Customer Success (EMEA) at WRITER is responsible for leading the customer success organization in the region, partnering with C-suite executives at Fortune 500 and Global 2000 companies to drive significant transformation through AI solutions. This role entails owning retention and growth metrics, scaling a high-performing CSM team, and developing a regional success model that aligns with global standards. The VP also collaborates closely with Sales, Product, and Marketing to deliver measurable ROI, representing the voice of the customer to influence product innovation.

Skills

About WRITER

writer.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

WRITER is an enterprise AI agent platform trusted by Fortune 500 companies, purpose-built to help teams execute and scale on-brand, compliant work across marketing, sales, support, and more. Its platform includes proprietary Palmyra LLMs, a Knowledge Graph, and AI Studio, enabling organizations to build and deploy AI agents that encode company-specific context, standards, and workflows. WRITER is designed for both business and IT teams, offering robust security, compliance certifications, and seamless integration with existing enterprise systems.