VP Customer Success
Finastra
About this role
Finastra is seeking a Vice President of Customer Success to oversee the post-sale customer lifecycle for its Lending platform, focusing on customer satisfaction, retention, and leveraging AI and automation for scale and efficiency. The role involves leading a global team, shaping customer engagement strategies, and collaborating across departments to improve outcomes and drive transformation.
Skills
About Finastra
finastra.comIndustry
Finance
Finastra is one of the largest fintech companies in the world, offering the broadest portfolio of solutions for financial institutions of all sizes.
Recent company news
FinTech GlobalFinastra launches OperatorAssist AI payments tool
6 days ago
PR NewswireFinastra Expands Global Footprint with New U.S. and India Offices
Dec 22, 2025
Global Trade Review (GTR)Ex-HSBC fintech chief Mendonca joins Finastra
1 week ago
Asset Servicing TimesTeciem, backed by the Apax Funds, launched following acquisition of Finastra
1 month ago
CircleFinastra & Circle Unite on Global Stablecoin Settlement
Aug 27, 2025
About Finastra
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Finastra.
Salary
$257k – $332k
per year