Teleperformance
The WFM Scheduling Analyst II role involves analyzing contact center trends, forecasting call patterns, and developing staffing and scheduling plans to meet business objectives. This position requires comprehensive knowledge of workforce management principles to execute specialized projects and improve operational processes. The analyst typically manages a team of individual contributors and oversees short-term team activities within a defined scope.
Headquarters
Villeneuve-D'ascq, Hauts-De-France, France
Company Size
1-10 employees
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teleperformance.
Teleperformance didn’t post a salary, so this is our estimate from similar listings.