WFM Scheduling Analyst I
TP
About this role
A mid-level analyst role within Teleperformance's workforce management function supporting contact center operations. The position centers on using analytics and forecasts to inform staffing and scheduling decisions and to support continuous process improvement. It is typically filled by someone with a university-level education and around 1-2 years of professional experience and may include informal team leadership.
Skills
Qualifications
About TP
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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About TP
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for TP.
Salary
$76k – $102k
per year