Work From Home - Senior Customer Service Coordinator - Collections
Capital(3 days ago)
About this role
A Senior Customer Service Coordinator at Capital One focuses on providing exceptional customer service, investigating concerns, supporting process improvements, and mentoring other team members. The role emphasizes problem solving, communication, and empathy, all while working remotely within specific geographic locations.
Required Skills
- Customer Service
- Problem Solving
- De-escalation
- Communication
- Empathy
- Microsoft Office
- Google Suite
- Call Center
- Conflict Resolution
- Process Improvement
About Capital
capitalonecareers.comYou’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.
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