Endeavor Health
The Workforce Optimization Analyst ensures efficient call center operations by forecasting call volumes, creating staffing models, and optimizing schedules to meet service level goals. The role supports real-time intraday adjustments, analyzes workforce performance data, and provides recommendations to improve resource utilization and customer experience. The position is based in Skokie, IL and reports to the Sr Manager of Workforce Optimization.
Introducing Endeavor Health: We’re setting a new standard for world-class healthcare close to home in your Chicagoland community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Endeavor Health.
Local health system eliminates pay differential for nurses during National Nurses Week
May 9, 2025