Workforce Analyst- Skokie, IL
Endeavor Health
About this role
The Workforce Optimization Analyst ensures efficient call center operations by forecasting call volumes, creating staffing models, and optimizing schedules to meet service level goals. The role supports real-time intraday adjustments, analyzes workforce performance data, and provides recommendations to improve resource utilization and customer experience. The position is based in Skokie, IL and reports to the Sr Manager of Workforce Optimization.
Skills
Qualifications
About Endeavor Health
endeavorhealth.orgIntroducing Endeavor Health: We’re setting a new standard for world-class healthcare close to home in your Chicagoland community.
Recent company news
Crain's Chicago BusinessEndeavor to beef up cardiac care with $29M Edward Hospital expansion
1 day ago
Chicago TribuneResearchers at Endeavor Health, Northwestern create AI tool to help identify dangerous respiratory syndrome
Aug 28, 2025
Evanston NowSigns of change
Aug 4, 2025
NBC 5 ChicagoLocal health system eliminates pay differential for nurses during National Nurses Week
May 9, 2025
Crain's Chicago BusinessEndeavor Health's $8.1 million in community awards tackle food, housing, education
Jan 12, 2026
About Endeavor Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Endeavor Health.
Salary
$50k – $75k
per year