Workforce & Capacity Planning Manager
Tamara(12 days ago)
About this role
The Capacity Planning Manager at Tamara oversees the capacity planning process for the customer support organization, ensuring the team has the right resources, infrastructure, and capabilities to meet business demand. The role focuses on aligning staffing and forecasting with company KPIs across Tamara’s fintech operations in the GCC.
Required Skills
- Capacity Planning
- Workforce Management
- Forecasting
- Resource Allocation
- Data Analysis
- Reporting
- Stakeholder Collaboration
- Performance Monitoring
- Leadership
- WFM Software
+1 more
Qualifications
- Bachelor's Degree in Business or Operations Management
About Tamara
tamara.coTamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.
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