MSC Cruises
The WFM Real-Time Specialist optimizes the performance of a multilingual contact center by turning live operational data into actionable decisions. This role supports inbound sales, outbound telesales, and service teams in achieving their commercial and operational targets. The position involves coordinating intraday operations, managing staffing, and driving performance in a dynamic, international environment.
Entdecken Sie mit MSC Cruises faszinierende Reiseziele in der Karibik, im Mittelmeer und auf den Kanarischen Inseln. Buchen Sie jetzt Ihre Kreuzfahrt!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSC Cruises.
MSC Cruises didn’t post a salary, so this is our estimate from similar listings.
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