Orange County Government (Florida)
Optus is seeking a Workforce Management Specialist to optimize contact centre performance through forecasting, scheduling, and real‑time management. The role involves partnering with leadership and technical teams to enhance service levels and deliver insights, supporting a dynamic 24/7 operation across multiple channels.
Headquarters
Orlando, Florida, United States
Company Size
5001-10000 employees
Founded
1824
Orange County Government (Florida) is the official local government serving Orange County — including Orlando — providing public services, administration, and policy oversight through elected officials and county departments. The county manages core services such as public safety, transportation, parks and recreation, health and human services, permitting and code enforcement, and property-tax administration. Its official website centralizes resident and business resources — online payments, permits, meeting agendas, news, A–Z directories, and multilingual/accessibility options — to help users find services, contact departments, and engage with county programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Orange County Government (Florida).
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