Workforce Manager (Remote)
Newstel
About this role
A Workforce Manager position focused on staffing, service level performance, and continuous improvement in workforce operations. The role involves forecasting, capacity planning, team leadership, and strategic initiatives to optimize workforce efficiency.
Skills
About Newstel
newstel.comNewstel GmbH is a Germany-based customer experience and outsourcing provider that delivers award‑winning outsourced support. The company offers 24/7, multilingual customer service and scalable contact‑center solutions tailored to clients’ needs. Newstel focuses on improving customer experience by providing flexible staffing, global language coverage, and continuous support. Businesses partner with Newstel to outsource support operations and maintain consistent, around‑the‑clock service across markets.
About Newstel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Newstel.
Salary
$123k – $166k
per year
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