Workforce Planner
Shell Energy Operations Pty Ltd(1 month ago)
About this role
A Workforce Planner within HCF's Contact Centre Operations supporting the delivery of member-focused contact services. This full-time, permanent role is based in Parramatta with hybrid working available and reports to the Workforce Planning Manager. The position contributes to operational performance through use of contact centre technology and reporting within Australia’s largest not-for-profit health fund.
Required Skills
- Forecasting
- Scheduling
- Workforce Management
- Genesys
- Reporting
- Excel
- Tableau
- Analysis
- Communication
- Rostering
+3 more
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Shell Energy Operations Pty Ltd
Customer Support Specialist
Shell Energy Operations Pty Ltd(19 hours ago)
Part Time Customer Service & Sales Consultant CHERMSIDE
Shell Energy Operations Pty Ltd(20 hours ago)
Telstra Retail: Full Time Customer Service & Sales Consultant CRAGIEBURN
Shell Energy Operations Pty Ltd(20 hours ago)
Full Time Customer Service & Sales Consultant FREMANTLE
Shell Energy Operations Pty Ltd(20 hours ago)