Canon U.S.A., Inc.
Canon ITS is seeking a Workforce Planning and Forecasting Coordinator to support Contact Center operations through workforce planning, forecasting, and data analysis. This role ensures optimal staffing levels to meet customer demand, maintain service-level goals, and support efficient day-to-day operations. The position involves analyzing contact volume and staffing trends, identifying potential challenges, and recommending solutions that align workforce needs with business objectives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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