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oraclecloudinfrastructure
The Workforce Planning and Performance Lead ensures efficient resource allocation and scheduling across contact centre operations, providing accurate forecasting to meet service level agreements. The role involves producing analytical insights and management information to support robust resource planning and continuous service improvement. This position requires strong analytical expertise and stakeholder management skills to optimise productivity and customer experience.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
25% below the average for this role