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© All Rights Reserved. ApplyBlast.com
Acquire Intelligence
A Workforce Queue Analyst monitors real-time call volumes and staff adherence to ensure service level agreements are met while optimizing campaign performance. The role involves conducting schedule health checks, reporting operational outages, and collaborating with Team Leaders to address workforce issues. Responsibilities include analyzing trends to drive continuous improvement and communicating effectively with stakeholders to execute daily activities.
Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Acquire Intelligence.
13% below the average for this role