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Working Student – Customer Support (m/f/d) at Workerbase - ApplyBlast

Working Student – Customer Support (m/f/d)

Workerbase

10 months ago

Munich, Germany

Hybrid

Part Time

Intern

0 applicants

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About this role

As a Working Student in Customer Support at Workerbase, you will be responsible for assisting customers with troubleshooting and resolving issues while acting as the first point of contact for inquiries via chat, email, or support tickets. You will collaborate with the Customer Operations and Product teams to identify recurring problems and suggest product improvements, contributing to an enhanced customer experience in the context of an AI platform that digitizes manufacturing processes. This role offers a hands-on experience in a fast-growing B2B startup environment, ideal for tech-curious individuals eager to learn and take ownership.

Skills

Qualifications

Currently studying (Bachelor’s or Master’s) - ideally in engineering, business or a related field.Fluent in English (C1 level or above)

About Workerbase

workerbase.com

Headquarters

Munich, Bavaria, Germany

Company Size

11-50 employees

Founded

2017

View Profile

Workerbase is an AI-powered connected worker platform that enables manufacturers to digitize shopfloor processes by simply describing them in plain language — the platform then builds, governs, and deploys the workflow and worker app automatically. It provides a suite of tools including digital work instructions, digital SOPs, issue management, automation, and integrations with ERP and MES systems, all built on tested, modular components trusted by leading manufacturers. Workerbase serves industries such as automotive, electronics, food and beverage, and defense, and is designed to give operations teams full control over every app deployed to the shop floor.