ArcGIS
The 1st Line Helpdesk Engineer serves as the primary point of contact for IT issues, delivering high-quality remote and in-person technical support to clients. This role focuses on diagnosing and resolving technical problems while maintaining a professional and customer-focused experience. The position requires strong troubleshooting skills and familiarity with Microsoft technologies to ensure seamless IT operations.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ArcGIS.
ArcGIS didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role