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© All Rights Reserved. ApplyBlast.com
ArcGIS
The 2nd Line Helpdesk Engineer provides advanced IT support to customers, handling escalations from the 1st Line Helpdesk team and resolving complex technical issues remotely. The role involves maintaining internal knowledge bases, supporting junior engineers, and occasionally visiting customer sites. It requires proficiency in Microsoft technologies, networking, and virtualization platforms.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ArcGIS.
ArcGIS didn’t post a salary, so this is our estimate from similar listings.