ArcGIS
The 2nd Line Onsite Engineer provides dedicated onsite and remote IT support to customer locations, resolving escalated technical issues and maintaining IT infrastructure. This role involves troubleshooting hardware, software, and networking problems while supporting Microsoft technologies and assisting with IT projects. The position requires building strong relationships with stakeholders and ensuring high levels of service delivery and customer satisfaction.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ArcGIS.
ArcGIS didn’t post a salary, so this is our estimate from similar listings.
38% below the average for this role