Commercial
The 2nd Line IT Engineer provides escalated technical support to internal teams and external clients, managing tickets within service level agreements and ensuring exceptional customer service. The role involves a hybrid working arrangement with regular travel to client sites across the UK for troubleshooting and fault resolution. This position requires proactive monitoring of support queues, maintaining detailed documentation, and participating in an on-call rota.
Commercial are the business transformation specialists who inspire the best business to become better, for the benefit of people and the planet, profitability and growth. That's Commercial by Nature.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Commercial.