Access Liaison- Call Center- M-F 8am-5pm- Baton Rouge

Ochsner Health(1 month ago)

HybridFull TimeMedior$86,500 - $115,432 (estimated)Patient Access

About this role

A Patient Access Specialist at Ochsner Health serves as the consumer-facing connection to the health system, facilitating patient access and navigation. The role supports organizational goals around patient experience and retention while partnering with clinical and administrative teams. It represents the health system to patients and helps ensure appropriate pathways to care.

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Required Skills

Customer Service
Care Coordination
Critical Thinking
Multitasking
Stakeholder Management
Escalation Management
System Navigation
Communication
Technology Proficiency
Appointment Scheduling

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Qualifications

High School Diploma
Bachelor's Degree (Preferred)

About Ochsner Health

ochsner.org

Ochsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.

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