Account Management Specialist
Housecall Pro(10 months ago)
About this role
Housecall Pro is seeking a Specialist in Account Management to support home service professionals by fostering account retention, satisfaction, and engagement. The role involves client communication, record-keeping, and cross-functional cooperation to enhance customer experience and business success.
Required Skills
- CRM
- Salesforce
- Zendesk
- Customer Engagement
- Communication
- Organization
- Data Analysis
- Reporting
- Proactive Problem Solving
- Customer Service
About Housecall Pro
housecallpro.comHousecall Pro is an all-in-one business management platform for home service companies (e.g., HVAC, plumbing, electrical, cleaning). It provides scheduling and dispatch, mobile field tools, online booking, estimates, invoicing and payment processing, customer management, automations, and reporting to streamline operations. The platform integrates with common payment and marketing tools and is used by over 200,000 field service professionals. Housecall Pro positions itself as a top-rated solution focused on helping small and mid-size service businesses run and grow more efficiently.
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