Account Manager - East Territory

Plaid

3 months ago

4.2 on Glassdoor

New York, NY

Hybrid

Full Time

Medior

3 applicants

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About this role

The SMB Account Manager at Plaid manages a high-velocity book of fast-growing SMB customers, serving as their primary point of contact. The role focuses on owning customer relationships, supporting them across all stages from integration to scaling and product expansion. It involves partnering with a variety of stakeholders, from developers to executives, to help them build fintech applications on Plaid. The position sits within a mission-driven company focused on improving how people interact with their financial lives.

Skills

Qualifications

4+ years quota carrying software or technology account management experience

About Plaid

plaid.com

Plaid is a fintech infrastructure company that helps developers and businesses connect consumers’ bank accounts and financial data to apps and services via easy-to-integrate APIs and Plaid Link. Its product suite (Auth, Transactions, Identity, Assets, Investments, Liabilities, payment initiation and risk/verification tools) supports account verification, ACH payments, balance checks, transaction feeds, and underwriting. Companies in payments, lending, investing and personal finance rely on Plaid for developer-friendly SDKs, strong security controls, and compliance support to build reliable, data-driven fintech experiences.