Account Manager, SMB
Braze(1 month ago)
About this role
The ANZ Account Manager at Braze is a commercially focused role responsible for driving growth and retention across a portfolio of SMB customers. The role partners cross-functionally to unlock product value, deliver business reviews, and align account strategy with customer priorities. It emphasizes building executive relationships, achieving expansion and renewal targets, and supporting long-term customer adoption.
Required Skills
- Account Management
- Upsell
- Cross-Sell
- Renewals
- Stakeholder Management
- Strategic Planning
- Business Acumen
- Usage Analysis
- Forecasting
- Presentation
+5 more
About Braze
braze.comBraze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.
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