Account Manager (US)
PagerDuty(16 hours ago)
About this role
PagerDuty is seeking an Account Manager to serve as the primary contact for existing SaaS customers, focusing on customer relationships, product adoption, renewals, and strategic expansion. The role involves collaborating with teams, leveraging analytics, and driving customer success to support digital transformation and operational efficiency.
Required Skills
- Salesforce
- Gainsight
- Tableau
- Looker
- Customer Success
- Account Management
- Renewals
- Analytics
- SaaS
- AI
About PagerDuty
pagerduty.comPagerDuty is an AI-first operations platform that helps organizations detect, triage, and resolve digital incidents to minimize downtime and improve service reliability. It delivers real‑time alerting, on‑call scheduling and escalation, automated incident orchestration and runbooks, plus agentic AI/AIOps and automation to speed remediation. The platform integrates across DevOps, IT, and security toolchains and provides analytics and post‑incident insights for continuous improvement. Enterprises use PagerDuty to build operational resilience, shorten incident lifecycles, and coordinate response across teams.
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