Account Manager
Rillet(2 months ago)
About this role
As the founding Account Manager at Rillet, you will define and execute comprehensive retention strategies to maximize customer investment in Rillet’s AI-native ERP platform. This role involves leading renewal and expansion negotiations, operationalizing processes like forecasting and account planning, and collaborating closely with Customer Success teams to ensure customer satisfaction. Additionally, you will serve as the voice of the customer, providing insights to product and engineering teams while identifying opportunities for growth within strategic accounts. Your expertise in SaaS account management and finance technology will be critical in driving the company’s success.
Required Skills
- Account Management
- Customer Success
- Renewals Strategy
- Upsell Playbook
- Contract Negotiation
- Strategic Engagement
- Forecasting Frameworks
- Business Reviews
- Communication Skills
- Relationship Building
+5 more
About Rillet
www.rillet.comRillet is an innovative ERP solution designed specifically for modern businesses, focusing on automating complex accounting processes and facilitating multi-entity operations. The platform features AI-driven functions, including revenue recognition, invoicing, and advanced GAAP reporting, enabling organizations to close their financial books significantly faster while providing a single source of truth for financial insights. Rillet's solutions cater to a variety of industries, enhancing operational efficiency and ensuring compliance with financial regulations.