Account Manager

Maddox Industrial Transformer(11 days ago)

Houston, TXOnsiteFull TimeMedior$69,600 - $83,000Customer Experience

About this role

A member of Maddox’s Customer Experience Team responsible for managing complex commercial-industrial orders and serving as the customer’s primary point of contact after sale. The role focuses on driving customer retention by ensuring a seamless, high-quality customer experience and making autonomous decisions that impact customer success. This position supports the company’s mission to provide the easiest customer experience in the industry.

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Required Skills

Account Management
Order Management
Communication
Phone Communication
Email Response
Time Management
Problem Solving
Emotional Intelligence
Typing

About Maddox Industrial Transformer

maddox.com

Maddox Transformer (Maddox Industrial Transformer) designs, manufactures, and supplies padmount, substation, and dry‑type transformers for commercial and industrial applications. They provide a full range of transformer solutions with short lead times and personalized service to support specification, quoting, and delivery. Customers are encouraged to request a quote to access their commercial and industrial transformer offerings.

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